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POOK Technology: How AI Drives Business Value and Enhances Productivity

Research output: Other contributionCase Study

Abstract

POOK Technology is a comprehensive brand management company. In 2018, POOK implemented the Amoeba Management model and initiated a digital transformation with the aim of achieving flexible and efficient operations. Eventually, however, challenges arose in adapting the tools and technology most effective for the company’s goals. Then, in 2022, POOK founder Yu Yong encountered ChatGPT-3.5 and realized that it could resolve the issue of knowledge empowerment. Since then, POOK has successfully applied AIGC (Generative AI) across multiple areas, including design, planning, and customer service, using precise task decomposition and quantitative management to achieve efficient knowledge reuse and automated operations. At the same time, the company undertook a reorganization of its Amoeba model to optimize its alignment with AI capabilities fully embedded in the workflow. As AI technology gradually became the core driver of productivity, POOK saw a significant increase in internal productivity and developing potential for external services. These emergent capabilities have presented the company with a strategic growth option in building industry infrastructure.
Original languageEnglish
Number of pages14
Publication statusPublished - 12 Feb 2025

Case number

IT-25-002

Case normative number

IT-25-002-CE

Case type

Field Case

Update date

21/04/2025

Supplement

For more details, please visit www.chinacases.org

Published by

China Europe International Business School

Keywords

  • AI Adoption in Internal Enterprise Operations
  • AI Commercialization
  • AI and Human Resource Management
  • AI-Driven Productivity Enhancement
  • Corporate AI Strategy
  • Omnichannel Brand Operations
  • Task-Based Approach
  • Technology Adoption Cycle

Case studies discipline

  • Information Technology

Case studies industry

  • Professional, Scientific, and Technical Services

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